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This Privacy Policy outlines Dermatics
India’s approach to Data Protection and Privacy to fulfil its
obligations under the applicable laws and
regulations. This Privacy Policy applies to your Personal Data which is
processed by us, whether in physical or electronic mode.
In this
Privacy Policy, the expressions ‘Personal Data’, ‘Data Subject’, ‘Controller’,
‘Processor’ and ‘Processing’ shall have the meanings given to them in the applicable privacy laws.
We are
committed to treating data privacy seriously. It is important that you know
exactly what we do with your Personal Data.
Throughout
this document, “we”, “us”, “our”, “ours” refer to DERMATICS
INDIA. Wherever we have said ‘you’ or ‘your’, this means YOU
(as a Data Subject)
Dermatics India is engaged in the business of facilitating selling,
marketing and retailing cosmetic and beauty
products (“Business”) through the e-commerce websites and mobile
applications (“App”) both developed and owned by Dermatics India and
its affiliates (Website and App collectively referred to as “Platform”) or
offline stores / events to conduct its Business.
We play the
role of a Data Controller when we collect and process Personal Data about you.
We play the
role of a Data Processor when we collect and process Personal Data on behalf of
another Data Controller
We commit to
protecting your privacy and hence our Personal Data handling practices are
continually reviewed to ensure compliance with the applicable Privacy laws and regulations
Categories of
Personal Data collected and processed by us are as follows;
Demographic & Identity data
Contact details such as Name, email address, contact number, shipping address, country,date of birth
Open data and public records such as information about YOU that is openly available on the internet
Contact details such as Name, email address, contact number, shipping address, country,date of birth
Details such as Transaction amount, Bank Name, Card Type, Card number.
Online Identifiers and other Technical Data
Location details such as data we get about your location, IP address, logs, or from where you connect a computer to the internet
Technical details such as device information, location and network carrier when you use our mobile applications
Communications details such as the Metadata and other Personal Data we get from communications done through e-mails, SMS, instant messages and calls
Usage data details such as data about how you use our website or web-based properties, pages viewed, etc.
We are
permitted to process your Personal Data in compliance with applicable laws and
regulations by relying on one or more of the following lawful bases:
You have explicitly agreed to us processing your Personal Data for a specific reason
The processing is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you
The processing is necessary to be in compliance with our Legal Obligations
The processing is necessary for the purposes of a legitimate interest (“Legitimate Interest”) pursued by us, such as to provide services to you,to evaluate, develop or improve our products and services
Where the
processing is based on your consent, you have a right to withdraw your consent
at any time. You may withdraw consent by contacting us. Upon receipt of your
written request to withdraw your consent, consequences of withdrawal will be
communicated to you and, upon your agreement, your request for withdrawal will
be processed.
Cookies are
small text files that are placed on your computer by websites that you visit.
Similarly, there are other types of trackers used. Likewise, Mobile Apps use
requisite permissions and SDKs. These are used to make Websites & Apps
work, or work more efficiently, as well as to provide information to the owners
of the website/ App.
We use
cookies, permissions and other trackers in our website, web-based properties
and mobile applications that are used to collect and process data about you so
we can provide you a better online experience as well as improve our services
Below are the
categories of cookies used on our website along with a description of what they
are used for
These cookies are needed
to run our website, to keep it secure if you are logged on and to obey
regulations that apply to us.
If you are a customer,
they help us know who you are so that you can log on and manage your accounts.
They also help us keep your details safe and private.
These cookies are used for remembering things like:
Your user ID on the log on page
Your region or country
Your preferred language
Accessibility options like large font or high contrast pages
These cookies tell us how you and our other customers use our website. We combine all this data together and study it. This helps us to:
Improve the performance of our services
Improve the products we provide
Most web
browsers allow some control of most cookies through the browser settings.
Please note disabling the ‘Strictly Necessary’ cookies may cause certain parts
of our website to remain inaccessible to you.
We use other tracking mechanisms in addition to the above
Pixel Tags
Log Files
Clickstream analytics
We use third
parties who provide elements of our products & services on behalf of us. We
have appropriate contracts in place with our third-party partners. This means
that they cannot do anything with your Personal Data which is outside of the
scope permitted by us. They hold it securely and retain it only for the period
specified in our contracts with them.
We might also
disclose your Personal Data to appropriate authorities if we believe that it is
reasonably necessary to comply with a law, regulation, legal process, to
protect the safety of any person, to address fraud, security, or technical
issues, or to protect our rights or the rights of those who use our products
& services.
Reasons for disclosing your Personal Data to other parties:
We may disclose your Personal Data to others where it is lawful to do so including where we or they:
need to provide you with products or services
where you have initiated a payment
have a legal obligation to do so, e.g. to assist with detecting and preventing fraud,
have requirement in connection with regulatory reporting, litigation or asserting or defending legal rights and interests
have a legitimate business reason for doing so
want to send you information and promotional material regarding our products and services,
have asked you for your consent to share it, and you’ve agreed improve your online experience for using our product.
To whom your Personal Data may be disclosed:
We may disclose your Personal Data for the above purposes to other parties including:
Other group companies and any subcontractors, agents or service providers who work for us or provide services to us or group companies (including their employees, sub-contractors, service providers, directors and officers)
Law Enforcement Authorities, Government Authorities, courts, dispute resolution bodies, our regulators, auditors and any party appointed or requested by our regulators to carry out investigations or audits of our activities
Statutory and regulatory bodies and authorities (including the government) investigating agencies and entities or persons, to whom or before whom it is mandatory to disclose the Personal Data as per the applicable law, courts, judicial and quasi-judicial authorities and tribunals, arbitrators and arbitration tribunals
Overseas regulators
Anybody else that we’ve been instructed to share your Personal Data with by you
Personal Data
we hold about you may be transferred to other countries outside your
residential country for any of the purposes described in this Privacy Policy.
You
understand and accept that these countries may have differing (and potentially
less stringent) laws relating to the degree of confidentiality afforded to the
information it holds and that such information can become subject to the laws
and disclosure requirements of such countries, including disclosure to
governmental bodies, regulatory agencies and private persons, as a result of
applicable governmental or regulatory inquiry, court order or other similar
process. In addition, a number of countries have agreements with other
countries providing for exchange of information for law enforcement, tax and
other purposes.
If we
transfer your Personal Data to third parties for purposes stated in this
Privacy Policy, we will use best endeavors to put in place appropriate controls
and safeguards to ensure that your Personal Data is kept accurate, adequately
protected, and processed only for specified and reasonable purposes in a manner
that is fair, transparent and has a lawful basis, and is stored for no longer
than is absolutely necessary.
We are
committed to protecting your Personal Data in our custody. We take reasonable
steps to ensure appropriate physical, technical and managerial safeguards are
in place to protect your Personal Data from unauthorized access, alteration,
transmission and deletion. We ensure that the third parties who provide
services to us under appropriate contracts, take appropriate security measures
to protect your Personal Data in line with our policies
We keep the
Personal Data we collect about you on our systems or with third parties for as
long as it is required for the purposes set out in this Privacy Policy and for
legal or regulatory reasons. We will only use your Personal Data for those
purposes and will make sure that your Privacy is protected. We shall take
reasonable steps to delete or permanently de-identify Personal Data that is no
longer needed.
Our website
may contain links to websites of other organisations. This privacy policy does
not cover how that organisation processes Personal Data. We encourage you to
read the privacy policies on the other websites you visit.
Our website
is directed to be used by adults only. If you are not an adult, while you may
look at our site, you should not make a purchase, register, or submit Personal
Data to us. We or our associates /affiliates do not knowingly collect
information from minors.
For any
further queries and complaints related to privacy under applicable laws and
regulations, you could reach us at:
Contact Email
Address: contact@dermatics.in
We keep our
Privacy Policy under regular review to make sure it is up to date and accurate.
Any changes we may make to this Privacy Policy in the future will be posted on
this page. We recommend that you re-visit this page regularly to check for any
updates.
